COVID-19 Frequently Asked Question

The answers to these frequently asked questions are accurate as of 22 April 2020. We aim to update this page at least weekly. For the most up to date information, please follow the links from our COVID-19 Information page at:

Question: What do I do if I see a breach of the Public Health order?
It is an offence to not adhere to the Public Health order (such as breaching self-isolation when required, or businesses not adhering to social distancing measures), please call Crime Stoppers on 1800 333 000.

Question: I have lost my job or require financial assistance as a result of COVID-19, what should I do?
There are a range of financial assistance measures available as a result of COVID-19. Please visit our COVID-19 information page at: for further details

Question: Can I visit those who are in the high risk categories for COVID-19?
It is only legal to have up to 20 people over at any point in time, however it is recommended that you minimise contact with others, especially those in high risk categories. You should however stay in touch with people in high risk categories, particularly the elderly, and assist where possible by purchasing and leaving goods outside their door, or by communicating over the phone.

Question: Who can be tested and where can they get tested?

Any person in NSW with mild symptoms, including common cold and flu like symptoms, can and should get tested. Symptoms include fever (≥ 38°C) or history of fever (eg, night sweats, chills) or respiratory symptoms including a runny nose, fatigue, cough, shortness of breath, sore throat.

As we have seen in Melbourne, outbreaks of COVID-19 can still occur and it is important that we stay vigilant and get tested if we have symptoms. Throughout the Winter months, the colder weather can make it easier to confuse COVID-19 symptoms with the symptoms of a common cold or the flu and decide not to get tested for COVID-19. Testing and early identification of COVID-19 is crucial in order to track down the chain of passage of the virus and limiting the spread.

Local testing clinics:
Prince of Wales Hospital - Open 10am-8pm, 7 days - Building 14B Avoca Street, Ground Floor, Randwick, NSW 2031
Sydney Children's Hospital - Open 10am-8pm, 7 days - Hospital Road (High Street end), Randwick, NSW 2031. NOTE: This clinic tests children and their accompanying parents/carers - adults can attend the Prince of Wales clinic.
Bondi Beach Drive through - Open 9am-4pm, 7 days - Park Drive North, Bondi Beach car park
Bondi Junction Respiratory Clinic - Open 9am-5pm, Monday-Friday and 10am-4pm, Saturday - 47 Spring Street, Bondi Junction, NSW 2022 - Bookings required: Book Online